Privacy policy

What we keep

The name, e-mail, phone and business details you give when opening an account, and the orders and customer details of your shop — entered by you or sent by your website to Biznetic.

Why

Only to run the software: showing orders, sending them to couriers, sending SMS and building reports.

Who can see it

Only you and the team members you allow can see your shop's data. Couriers and SMS gateways receive only what that task needs.

Facebook, Messenger, Instagram, and WhatsApp

If you connect your Facebook page, Instagram account, or WhatsApp Business number to Biznetic, we receive the messages and comments sent to it, the sender's public name and profile picture, and the replies your team sends. We use this only to show these conversations in your Biznetic inbox, let your team reply, and create orders you ask for. We do not sell this data, use it for advertising, or share it with anyone else. Only your shop and the team members you allow can see it.

You can disconnect a page or number at any time from settings. When you do, we stop receiving new messages and delete the stored conversations from that page or number within 30 days.

Security

Passwords and secret keys are stored encrypted, and every connection uses HTTPS.

Contact

For privacy questions, write to us from the contact page.